We are looking for a vibrant Italian speaking Affiliates Support Agent to join our young and purposeful team. As one of us, you will be expected to maintain a high standard quality of the services.
We want a proactive and determined individual with great communication and interpersonal skills. The ideal candidate should have flexible approach to work. You should be self-driven and willing to be part of an ambitious team that will encourage you to grow both professionally and personally and that will enable you to further develop your skills.
Responsibilities
- To handle the acquisition and the onboarding process of affiliates according to the internal procedures
- To liaise with other departments in supporting business priorities and achieve business targets
- To manage the relationship with key affiliates, call meeting agenda and recap summary
- To provide assistance for the affiliates with the services and platform
- To build sustainable relationships of trust through open and interactive communication
- To handle complaints, provide appropriate solutions and alternatives within the time limits set by the management; follow up to make sure that the client is satisfied with our service.
- To perform daily duties regarding the platform
Requirements
- Excellent verbal and written communication skills
- Very strong communication and interpersonal skills
- Good technology skills (preferable knowledge of WordPress or Blog CMS)
- Ability to multitask and time management
- Ability to work in a team
- Positive and professional attitude
