We are looking for a vibrant Italian speaking Affiliates Support Agent to join our young and purposeful team. As one of us, you will be expected to maintain a high standard quality of the services.
We want a proactive and determined individual with great communication and interpersonal skills. The ideal candidate should have flexible approach to work. You should be self-driven and willing to be part of an ambitious team that will encourage you to grow both professionally and personally and that will enable you to further develop your skills.
- To handle the acquisition and the onboarding process of affiliates according to the internal procedures
- To liaise with other departments in supporting business priorities and achieve business targets
- To manage the relationship with key affiliates, call meeting agenda and recap summary
- To provide assistance for the affiliates with the services and platform
- To build sustainable relationships of trust through open and interactive communication
- To handle complaints, provide appropriate solutions and alternatives within the time limits set by the management; follow up to make sure that the client is satisfied with our service.
- To perform daily duties regarding the platform
- Excellent verbal and written communication skills
- Very strong communication and interpersonal skills
- Good technology skills (preferable knowledge of WordPress or Blog CMS)
- Ability to multitask and time management
- Ability to work in a team
- Positive and professional attitude